Using our website and services

Terms of Use

Last updated: September 7, 2026

These Terms of Use apply to your use of the Meta Bodyworks website, online booking links, forms, educational content and related online services.

By using this website, you agree to these terms. If you do not agree, please discontinue using the website.

1. About Meta Bodyworks

Meta Bodyworks provides Registered Massage Therapy, holistic wellness services, movement classes, educational programs and related resources in Ontario. The specific practitioner, location and terms applicable to a service are shown during booking or registration.

2. Informational Content

Articles, videos, course previews, frequently asked questions and other website materials are general educational information. They are not intended to diagnose, treat or prevent a health condition.

Do not delay seeking appropriate healthcare because of information found on this website. Individual results and responses to treatment or wellness practices vary.

3. Emergencies

4. Online Booking

Online booking is provided through a third-party practice-management platform. You are responsible for reviewing the practitioner, service, clinic location, date and time before confirming an appointment.

An appointment is not confirmed until the booking system provides confirmation. Availability shown online may change before a booking is completed.

5. Intake, Consent and Treatment

Booking an appointment does not by itself constitute consent to assessment or treatment. Your practitioner will obtain and document appropriate consent before providing care.

You are responsible for providing information that is accurate and reasonably necessary for safe service. You may ask questions, request changes or withdraw consent at any time.

6. Fees and Payment

Current fees are displayed during booking, registration or purchase. Applicable taxes and any additional terms will be shown before completion where required.

You are responsible for amounts not paid by an insurer or another third party.

7. Direct Billing and Insurance

Direct billing may be available for eligible Registered Massage Therapy appointments. It is offered as a convenience and does not guarantee that an insurer will approve or pay a claim.

Insurance providers determine coverage and eligibility. You remain responsible for verifying your benefits and paying any remaining balance.

8. Cancellations and Missed Appointments

Appointments are subject to our Cancellation & Appointment Policy . Please provide at least 24 hours’ notice when cancelling or rescheduling unless different terms are shown for a particular program or purchase.

9. Classes, Courses and Educational Programs

Eligibility, schedules, completion requirements, certification conditions and refund terms may differ between programs. Any terms displayed during registration form part of your agreement for that program.

Completing a course does not grant a healthcare credential or authority to practise a regulated profession unless this is expressly stated and legally recognized.

10. Website Chatbot

The website chatbot provides automated general information. Its responses may be incomplete, inaccurate or unsuitable for your circumstances.

Do not use the chatbot for diagnosis, urgent concerns or treatment decisions. Do not enter health histories, symptoms, insurance numbers or other sensitive personal information.

11. Acceptable Website Use

You agree not to:

• Use the website for unlawful, fraudulent or harmful purposes
• Attempt to gain unauthorized access to the website or connected systems
• Introduce malicious software or interfere with website operation
• Submit false booking, payment or identity information
• Copy or republish protected content without permission
• Use automated methods to collect website information without authorization

12. Intellectual Property

Unless otherwise indicated, website text, graphics, course materials, videos, downloads, branding and original educational content belong to Meta Bodyworks or are used with permission. They may not be reproduced, modified, sold or distributed without written authorization, except as permitted by law.

13. Personal Use of Resources

Resources made available for download are licensed for your personal, non-commercial use unless different permissions are expressly provided. Course resources may not be shared with people who have not registered or purchased access.

14. Third-Party Services and Links

Our website may connect to external booking, payment, maps, email, course, video or chatbot services. Third-party services have their own terms and privacy practices.

Links are provided for convenience and do not necessarily represent endorsement. Meta Bodyworks does not control external websites or guarantee their continued availability.

15. Website Availability

We try to keep the website accurate, secure and available but cannot guarantee uninterrupted or error-free operation. Features may be changed, suspended or removed when reasonably necessary.

16. Accuracy of Information

We make reasonable efforts to maintain accurate information, but website content may occasionally contain errors or become outdated. Booking-system information and direct communication from Meta Bodyworks take priority if a discrepancy occurs.

17. Limitation of Responsibility

To the extent permitted by law, Meta Bodyworks is not responsible for losses arising solely from reliance on general website information, unauthorized use of the website, external services or events beyond our reasonable control.

Nothing in these terms excludes or limits liability, professional obligations or consumer rights that cannot legally be excluded or limited.

18. Privacy

Information collected through the website and our services is handled according to our Privacy Policy .

19. Changes to These Terms

We may update these Terms of Use when our website, services or legal obligations change. The current version and revision date will be posted on this page.

20. Governing Law

These terms are governed by the laws of Ontario and the applicable laws of Canada. Nothing in these terms prevents you from exercising rights available under applicable consumer, privacy or healthcare legislation.

21. Contact

Questions about these Terms of Use may be directed to: