Making payment more convenient
Direct Billing
& Insurance
We may be able to submit eligible Registered Massage Therapy claims directly to your insurance provider.
Book an RMT Appointment How Direct Billing WorksDirect billing is a convenience, not a guarantee of payment. Coverage and reimbursement depend on your individual insurance plan.
How Direct Billing Works
A simple process designed to make your appointment more convenient.
Book an eligible RMT appointment
Choose a Registered Massage Therapy appointment with Frank Carone, RMT.
Bring your insurance information
Have your insurance card or policy details and photo identification available.
We submit the claim
When available, we submit the eligible RMT claim directly to your provider.
Pay any remaining balance
You are responsible for any portion that is not paid by your insurance plan.
What to Bring
Having the correct information available helps us process your claim more efficiently.
✓ Your insurance card or policy details
✓ Photo identification
✓ A doctor’s referral if your plan requires one
✓ Information for a second plan if coordinating benefits
Important Coverage Details
You are responsible for confirming your coverage, requirements and available benefits with your insurance provider.
Plans and limits vary
Every insurance plan has its own coverage limits, conditions and eligible services.
Some plans require a referral
Your insurer may require a referral or prescription before providing coverage.
Claims may be reviewed or declined
Your insurance provider makes the final decision regarding every submitted claim.
Receipts are always available
You will receive a receipt for your appointment regardless of direct billing.
Which services are eligible?
Direct billing is generally available only for eligible Registered Massage Therapy appointments with Frank Carone, RMT.
Holistic services, classes and appointments with non-RMT practitioners are not submitted as massage therapy claims.
View RMT ServicesCommon Questions
Find answers to common questions about direct billing and insurance.
No. Your insurance provider determines whether a claim is eligible and how much will be reimbursed. Direct billing does not guarantee payment.
Some insurance plans require a referral or prescription before providing coverage. Please check your plan before your appointment.
Ready to book your massage therapy appointment?
Choose your practitioner and clinic location before continuing to secure online booking.
Book an Appointment Contact Us